Special Bundles
Take advantage of this exclusive special bundles
Accessories
- XaviX PORT
- XaviX Baseball
- XaviX Golf
- XaviX J-MAT
- XaviX Bass Fishing
- XaviX Tennis
- XaviX Bowling
- XaviX PowerBoxing
- XaviX Music & Circuit
- XaviX Lifestyle Manager
- Xavix EyeHand
My XaviX
Please register your XaviX/JCS products online.
To review the warranty status & RMA status, you also can access XaviX/JCS products registration.

XaviX Products Warranty
WARRANTY / XaviXPORT
LIMITED WARRANTY
Subject to the terms and conditions below, SSD COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("SSD"), warrants to the original purchaser that the XaviXPORT system console and included accessories (collectively, the "Product") shall be free from defects in material and workmanship for one (1) year from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, SSD will repair or replace, at its discretion, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser’s expense. SSD’s repair or replacement shall be the purchaser’s exclusive remedy with respect to any breach of the limited warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
-
call the SSD Customer Support Hotline at 1-866-XaviXGo; or
-
write to the following address: XaviX Product Registration Department, P.O. Box 26490 San Diego, CA 92196-0490, U.S.A.; or
-
send an e-mail to service@xavix.com.
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) evidencing that the request for service was made within the Warranty Period.
EXCLUSIONS FROM THE LIMITED WARRANTY
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by SSD (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship; or (e) has had the serial number altered, defaced or removed. This limited warranty does not cover consumables (such as batteries).
NO OTHER WARRANTIES, LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SSD. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (1 YEAR OR 90 DAYS AS APPLICABLE). IN NO EVENT SHALL SSD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect.
This limited warranty is valid only in North America.
XaviX Applications (exclude XaviX Lifestyle Manager)
WARRANTY / XaviXBASEBALL, XaviXBOWLING, XaviXTENNIS, OBTAINING WARRANTY SERVICE EXCLUSIONS FROM THE LIMITED WARRANTY NO OTHER WARRANTIES, LIMITATION OF LIABILITY Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect. This limited warranty is valid only in North America.
![]()
XaviXGOLF, XaviXBassFISHING, XaviXEYEHAND, XaviXMusic&Circuit
LIMITED WARRANTY
Subject to the terms and conditions below, SSD COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("SSD"), warrants to the original purchaser that the XaviX System Cartridge and included accessories (collectively, the "Product") shall be free from defects in material and workmanship for ninety (90) days from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, SSD will repair or replace, at its discretion, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser expense. SSD repair or replacement shall be the purchaser exclusive remedy with respect to any breach of the limited warranty.
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) evidencing that the request for service was made within the Warranty Period.
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by SSD (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship; or (e) has had the serial number altered, defaced or removed. This limited warranty does not cover consumables (such as batteries).
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SSD. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (1 YEAR OR 90 DAYS AS APPLICABLE). IN NO EVENT SHALL SSD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
WARRANTY / XaviX Lifestyle Manager
LIMITED WARRANTY
Subject to the terms and conditions below, SSD COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("SSD"), warrants to the original purchaser that the XaviX System Cartridge and included accessories (collectively, the "Product") shall be free from defects in material and workmanship for three (3) years from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, SSD will repair or replace, at its option, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser expense. SSD repair or replacement shall be the purchaser exclusive remedy with respect to any breach of the limited warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
-
call the SSD Customer Support Hotline at 1-866-XaviXGo; or
-
write to the following address: XaviX Product Registration Department, P.O. Box 26490 San Diego, CA 92196-0490, U.S.A.; or
-
send an e-mail to service@xavix.com.
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) as evidence that the request for service was made within the Warranty Period.
EXCLUSIONS FROM THE LIMITED WARRANTY
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by SSD (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; or (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship. This limited warranty does not cover consumables (such as batteries).
NO OTHER WARRANTIES, LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SSD. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (3 YEARS). IN NO EVENT SHALL SSD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect.
This limited warranty is valid only in North America.
JCS Products (J-MAT, POWERBOXING)
WARRANTY / J-MAT, POWERBOXING
LIMITED WARRANTY
Subject to the terms and conditions below, JCX COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("JCX"), warrants to the original purchaser that the XaviX System Cartridge and included accessories (collectively, the "Product") shall be free from defects in material and workmanship for ninety (90) days from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, JCX will repair or replace, at its option, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser expense. JCS repair or replacement shall be the purchaser exclusive remedy with respect to any breach of the limited warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
-
call the SSD/JCX Customer Support Hotline at 1-866-XaviXGo; or
-
write to the following address: XaviX Product Registration Department, P.O. Box 26490 San Diego, CA 92196-0490, U.S.A.; or
-
send an e-mail to service@xavix.com.
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) as evidence that the request for service was made within the Warranty Period.
EXCLUSIONS FROM THE LIMITED WARRANTY
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by JCX (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; or (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship. This limited warranty does not cover consumables (such as batteries).
NO OTHER WARRANTIES, LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE JCX. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (90 YEARS). IN NO EVENT SHALL JCX BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect.
This limited warranty is valid only in North America.
WARRANTY / XaviX Golf Clubs Left-Handed Driver & Putter, XaviX Golf Clubs Right-Handed Driver & Putter
LIMITED WARRANTY
Subject to the terms and conditions below, SSD COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("SSD"), warrants to the original purchaser that the above accessories (the "Product") shall be free from defects in material and workmanship for ninety (90) days from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, SSD will repair or replace, at its discretion, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser expense. SSD repair or replacement shall be the purchaser exclusive remedy with respect to any breach of the limited warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
-
call the SSD Customer Support Hotline at 1-866-XaviXGo; or
-
write to the following address: XaviX Product Registration Department, P.O. Box 26490 San Diego, CA 92196-0490, U.S.A.; or
-
send an e-mail to service@xavix.com.
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) as evidence that the request for service was made within the Warranty Period.
EXCLUSIONS FROM THE LIMITED WARRANTY
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by SSD (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; or (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship. This limited warranty does not cover consumables (such as batteries).
NO OTHER WARRANTIES, LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SSD. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (1 YEAR OR 90 DAYS AS APPLICABLE). IN NO EVENT SHALL SSD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect.
This limited warranty is valid only in North America.
XaviX AC Power Adapter and A/V Cable
WARRANTY / XaviX AC Power Adapter, XaviX A/V Cable
LIMITED WARRANTY
Subject to the terms and conditions below, SSD COMPANY LIMITED, located at 3-3-4 Higashiyagura, Kusatsu-city, Shiga 525-0054, Japan ("SSD"), warrants to the original purchaser that the above accessories (the "Product") shall be free from defects in material and workmanship for one (1) year from the date of purchase (the "Warranty Period"). If a defect covered by this limited warranty occurs during the Warranty Period, SSD will repair or replace, at its discretion, the defective Product free of charge. However, costs associated with shipping the Product in connection with obtaining warranty service shall be at the purchaser expense. SSD repair or replacement shall be the purchaser exclusive remedy with respect to any breach of the limited warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services, the purchaser must:
-
call the SSD Customer Support Hotline at 1-866-XaviXGo; or
-
write to the following address: XaviX Product Registration Department, P.O. Box 26490 San Diego, CA 92196-0490, U.S.A.; or
-
send an e-mail to service@xavix.com.
To receive warranty services, the purchaser must also provide a proof of purchase (in the form of a dated bill of sale or invoice receipt) as evidence that the request for service was made within the Warranty Period.
EXCLUSIONS FROM THE LIMITED WARRANTY
This limited warranty shall not apply if the Product: (a) is used with products not sold or licensed by SSD (including, but not limited to, any non-licensed software enhancement, copier device, controller, adapter, or power supply) or otherwise with products that are not compatible with the Product; (b) is used for any commercial purpose (including rental or leasing); (c) is modified or tampered with; or (d) is damaged by any Act of God, misuse, abuse, negligence, accident, wear and tear, unreasonable use, or by other causes unrelated to defective materials or workmanship. This limited warranty does not cover consumables (such as batteries).
NO OTHER WARRANTIES, LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICATION LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER REPRESENTATION OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SSD. IF ANY SUCH WARRANTY IS INCAPABLE OF EXCLUSION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SUCH WARRANTY IS HEREBY LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED ABOVE (1 YEAR OR 90 DAYS AS APPLICABLE). IN NO EVENT SHALL SSD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES RELATING IN ANY WAY TO THE PRODUCT OR THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts or exclusion of certain damages, so the above limitations may not apply to the purchaser. This limited warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state or province to province. If any term of this limited warranty is prohibited by applicable law, it shall be null and void and the remainder of this limited warranty shall remain in full force and effect.
This limited warranty is valid only in North America.
Contact and Support
Please feel free to contact us at any questions, comments, or suggestions.

